Service Guides for ResourceIQ

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Retrieve a Contact, License, External Document Reference or Admin Access Details Associated with a Transaction

Overview

The Transaction Management Resource allows you to retrieve a list of transactions associated with your contacts, licenses, external document references or administrative access details. The resource gathers transactions based on extension type and transaction type. The resource recognizes contact, license, external document reference or administrative access details as a valid extension type. For each extension type, you can gather the create, update, delete, assignment create, assignment update or assignment delete transaction data associated with the extension type. The Transactions Management Resource allows you to gather transaction information so that library staff can quickly answer questions related to your licenses, contacts, external document references and administrative access details.

The process to retrieve transactions and retrieve the contact, license, external document reference or administrative access details associated with a transaction consists of the following steps:

  1. Retrieve Transactions
  2. Search for the Contact, License, External Document Reference or Admin Access Details

To access ResourceIQ, you will need a customer ID and an API key. If you need assistance obtaining you API key, please contact EBSCO customer satisfaction.